Returns & Exchanges

At Opticshelf, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items. If your order doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your Opticshelf account and navigate to your order history to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products remain in unworn, original condition.

• 3.
  Ship It Back

  Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.